35bt Terms and Conditions

1 General Terms

35bt ("Platform", "we", "our") provides an online casino and betting service for Bangladeshi users. These terms and conditions ("Terms") govern the use of the 35bt.cam website and all services included within it.

These terms have been drawn up in accordance with applicable laws of Bangladesh. Users are solely responsible for being aware of the laws applicable in their place of residence.

1.1 Applicability of Terms

These terms apply to all registered members, guest visitors, and anyone using the 35bt platform in any capacity. By accessing or using the platform, you fully accept these terms.

1.2 Language and Interpretation

These terms are written in Bengali. In the event of any language conflict, the Bengali version shall be considered final. If any clause requires interpretation, the decision of the 35bt authority shall be final.

2 Account Registration and Eligibility

2.1 Age Requirement

To open an account and use the services on 35bt, a user must be at least 21 years of age. This platform is only for those aged 21 and above. Accounts of underage individuals will be closed immediately and the associated balance may be forfeited.

2.2 One Person, One Account

Each individual may operate only one account. Creating multiple accounts under the same person's name is strictly prohibited. If multiple accounts are found, all accounts will be closed and any funds held may be forfeited.

2.3 Obligation to Provide Accurate Information

It is mandatory to provide complete, truthful, and accurate information at the time of registration. If an account is opened with false or misleading information, 35bt reserves the right to close that account at any time.

2.4 Identity Verification (KYC)

The 35bt authority reserves the right to verify a user's identity document, proof of address, or payment method at any time. Identity verification may be required before withdrawals are processed. Withdrawals may be delayed if verification is not completed.

2.5 Account Security

It is the user's own responsibility to keep their account login details (username and password) completely confidential. Sharing login details with anyone else or transferring the account is prohibited. If you suspect unauthorized access, contact [email protected] immediately.

3 Deposit and Withdrawal Policy

3.1 Accepted Payment Methods

35bt currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Bank transfer

3.2 Deposit Limits

The minimum deposit amount is ৳500 for each method. The maximum deposit limit may vary depending on the account type and level of verification.

3.3 Withdrawal Conditions

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. However, withdrawals may be delayed if identity verification has not been completed. Withdrawals must be made to the same payment account used for the deposit.

3.4 Deposit Processing

When correct payment details are provided, deposits are generally credited to the account instantly. 35bt is not responsible for delays or non-receipt due to incorrect information. For any issues, contact live chat or [email protected].

3.5 Third-Party Payments

Deposits and withdrawals must be made from a payment account registered in your own name. Transactions through a third party are strictly prohibited.

4 Bonus and Promotion Terms

4.1 Welcome Bonus

New members are eligible to receive a bonus of up to 200% up to ৳15,000 on their first deposit. A minimum deposit of ৳500 is required to receive this bonus. Eligibility for the bonus is one-time — each user will receive the welcome bonus only once.

4.2 Wagering Requirement

A 20x wagering requirement must be met before the welcome bonus can be withdrawn. This means the bonus amount cannot be withdrawn until bets worth 20 times the bonus amount have been placed. The time limit for meeting the wagering requirement is calculated from the date the bonus is issued.

4.3 General Bonus Terms

• Multiple bonus claims from the same IP address or device are not permitted.
• If bonus terms are suspected to have been violated, 35bt reserves the right to forfeit the bonus.
• Bonus money and real money are tracked separately.
• Promotional offers may be changed or cancelled at any time.
• Contact live chat for detailed information on bonus rules.

4.4 VIP Program Cashback

The 35bt VIP program has four tiers — Bronze, Silver, Gold, and Platinum. The weekly cashback rate differs at each tier. Tier changes depend on the user's overall activity. Separate terms may apply to VIP-related conditions.

5 Prohibited Activities

The following activities are strictly prohibited on the 35bt platform:

• Using fraudulent activities, software, or tools to gain a betting advantage.
• Operating an account with the intent to abuse bonuses or exploit the bonus system.
• Creating multiple accounts or managing each other's accounts.
• Using the platform for money laundering or illegal financial activities.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Engaging in fraudulent behavior toward other users.
• Attempting to interfere with the platform's security systems.
• Demeaning, harassing, or threatening other users or 35bt staff.

If evidence is found of involvement in any of the above activities, the 35bt authority will close the account immediately and any funds held may be forfeited.

6 Betting and Gaming Rules

6.1 Bet Validity

A bet will only be considered settled once the system confirms it. If a bet remains incomplete due to a disconnection or technical error, a decision will be made based on the server logs.

6.2 Game Results

All game results are determined by Random Number Generator (RNG) technology. If any result is incorrect due to a software issue from a game provider, 35bt reserves the right to review that outcome based on the circumstances.

6.3 Sports Betting Rules

In sports betting, if a match is abandoned, suspended, or cancelled, a decision will be made in accordance with 35bt's own policy. Generally, if a match is cancelled the bet is refunded, however different rules may apply in some cases.

6.4 Minimum and Maximum Bets

The minimum and maximum bet amounts for each game or market are displayed in the game interface. 35bt reserves the right to change bet limits at any time.

7 Account Suspension and Closure

7.1 Reasons for Account Closure

The 35bt authority may temporarily or permanently close an account in the following circumstances:

• If any clause of these terms is violated.
• If fraudulent activity is suspected.
• If false information is found during identity verification.
• In accordance with instructions from a regulatory body.
• If the account remains inactive for an extended period.

7.2 Voluntary Account Closure

If a user wishes to voluntarily close their account, send an email to [email protected] or contact live chat. Any pending withdrawals will be settled before the account is closed.

7.3 Status of Funds During Suspension

If an account is closed due to a breach of terms, any accumulated bonus will be cancelled immediately. For real money, a decision will be made after the investigation is completed.

8 Limitation of Liability

8.1 Service Availability

35bt always strives to provide uninterrupted service, however the service may be temporarily disrupted due to technical issues, maintenance, or external reasons. 35bt is not responsible in such circumstances.

8.2 Financial Loss

The user is solely responsible for any financial loss incurred through gaming or betting. 35bt does not control game outcomes. The risk of losing money in betting and casino gaming is always present.

8.3 Third-Party Content

35bt is not directly responsible for the quality or reliability of content provided by third parties (game providers) on the 35bt platform.

8.4 Technical Errors

If any bet or game result is affected by a software bug, server error, or internet connection issue, the 35bt authority reserves the right to review or void that transaction.

9 Privacy and Data Protection

35bt gives the highest priority to the protection of users' personal information. Details of how your information is collected, stored, and used can be found in our Privacy Policy.

9.1 Purpose of Data Use

• For identity verification and account management.
• For transaction processing and fraud prevention.
• For fulfilling regulatory and legal obligations.
• For improving the user experience.

9.2 Data Security

SSL encryption technology is used on the platform. Users' personal information is not shared with third parties, except where legally required.

10 Right to Amend Terms

The 35bt authority reserves the right to change, amend, or update any part of these terms at any time. Amended terms will take effect as soon as they are published on this page.

For significant changes, 35bt will endeavor to notify users via email or live chat. However, continued use of the platform after any changes will be taken as acceptance of the amended terms.

Users are advised to visit this page regularly to stay informed about updates. The "Last Updated" date is always displayed at the top of this page.

11 Dispute Resolution

11.1 Process for Raising a Dispute

If you have any dispute or complaint, first contact the 35bt customer support team — via 24/7 live chat or email at [email protected]. Most issues can be resolved through direct discussion.

11.2 Complaint Review

After a formal complaint is submitted, 35bt will investigate within a reasonable time and notify the user of the outcome. The decision reached during the investigation will be considered final.

11.3 Final Authority

In any dispute regarding game results, bonus eligibility, or account matters, the decision of 35bt's authority is final. If there is any doubt about a transaction, server logs will be used as the primary evidence.

12 Responsible Gaming

35bt takes responsible gaming very seriously. We believe gaming should be an entertaining activity — never a cause of financial problems.

12.1 Self-Restriction Features

Users can control their own gaming activity — options are available to set deposit limits, take a temporary break, or permanently close an account. Contact us via live chat or at [email protected] for assistance.

12.2 Awareness Appeal

If you feel that gaming is having a negative impact on your life or the life of someone you know, please read our responsible gaming page and seek support.

For more information, visit our Responsible Gaming page. This platform is only for users aged 21 and above.